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Frequently Asked Questions

How do you keep track of all of our details?

For those that like to go online, we will create your own personal “online” account via our web site which has forms and other tools that will convey to us everything we need to know about your reception. Couples really enjoy this benefit. You will have access to our music library database which is linked to a site where you can listen to each song beforehand if needed, you can list everyone in your wedding party, and much much more, all at your convenience.

Do we tip your DJ, and if so, how much?

At PartyTunezz, our policy is to tip what you feel the DJ has earned. Most couples tip us, especially if they are more than pleased with the DJs efforts. Some DJ companies now add a predetermined gratuity (18-20%) so you MUST tip the DJ no matter how good or bad they are, up front. Some competitors don’t tell you about adding their mandatory gratuity, and quote you a price without it, then send their contract to you, and now the price has just increased by 20%! Avoid ALL DJ services who do this unethical practice. This is not the proper way to do business. We let you decide the amount, based on your satisfaction with our service. Most couples realize tipping is the correct thing to do, especially if our DJ did an outstanding job for you.

What if we want additional time after the four hours?

Not a problem, as long as it’s okay with the facility manager. Just let our DJ know at least 15 minutes before the scheduled end of the evening if you want to extend your dance time. An additional half-hour is $50.00 or a full hour is $100.00. (These prices are subject to change.) We don’t believe in charging you for extra time unless you request it.

When is the balance due?

A personal check is required (7) days before your event. We do accept Visa, Master Card, and American Express the week of your event, or you can bring a Cash the night of the event if you prefer. Better DJ services don’t ask for a large deposit to hold a date. They haven’t done anything other than minor paper work. There is no need to leave so much of your hard earned money upfront. You are welcome to make payments also if you prefer.

Do we carry liability insurance?

Yes, we have a two million dollar policy that insures us at every venue we perform at. Many hotels and banquet facilities will not allow a DJ service to perform there without this insurance, so make sure whoever you hire is insured for personal liability. The part time hobby DJ, Craiglist DJs, and many full time DJ companies do NOT carry liability insurance. Beware.

 

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